Refund Policy

Refund Policy

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Refund Policy — Blue Aura

Due to the specialized nature of our products, all sales are final.


Returns & Exchanges

We do not accept returns or exchanges once an order has been processed or shipped.


Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at:
[Insert your email here]

Include:

  • Your order number
  • Photos of the product and packaging

We will review your request and provide a resolution as quickly as possible.


Order Cancellations

Orders may only be canceled if they have not yet been processed. Once processing begins, the order cannot be modified or canceled.


Compliance Responsibility

Customers are responsible for ensuring that products can be legally purchased, imported, and used in their jurisdiction prior to placing an order.


💙 Final Note

At Blue Aura, we are committed to maintaining the highest standards of quality and integrity. Each order is prepared with precision to ensure a consistent and reliable experience.